How Small Business PBX Systems improve Business Productivity

The Hosted PBX VOIP Systems provide a cutting edge to the small and growing business organizations to target a larger section of the market. The affordability of Hosted PBX Systems makes it possible for small and growing business enterprises to avail the benefits of the enterprise class business phone systems. By deploying the Hosted PBX Systems even small budgeted organizations have the access to enterprise class business calling features at a price they can afford.

The Small Business PBX business phone systems enhance business productivity and require minimum investments.

Sophisticated Features for Efficient Call Handling

Using the Hosted PBX VOIP Systems can assist a business in a number of ways. The advanced calling features ensure that the chances of getting a missed call are completely eliminated.
Voicemail- The voicemail is a unique feature that ensures no call is ever missed by allowing callers to leave messages in the voicemail box so that the user can retrieve them later. The messages can be stored for a long time and multiple calls can be stored in the voicemail messages. The voicemail messages can also be forwarded to other voicemail boxes if required. The voicemail transcription feature has been introduces by the Hosted PBX Service Providers which provides greater flexibility to its users. This feature converts voicemail messages into text files that are readable and are mailed to your email account and so that the user can access them from anywhere by just logging in to the online control panel. The voicemail transcription file can be printed, forwarded, stored or deleted by the user as required.
Auto Attendant- The virtual receptionist is designed to identify callers and to route them to the best destination. The Virtual Receptionist presents the callers with a series of simple options to chose from such as dial an extension, go to support, return to previous menu, go to the next menu, speak with a live support executive and so on. The Auto Attendant is highly flexible and efficient call management system that is available with the Small business PBX systems.
Call Forwarding- This feature saves you from having your callers hanging up on you after trying your number several times and still not being able to reach you. Call forwarding feature forwards incoming calls to virtual numbers for 24X7 accessibility. The other number can include landline, cell phone number or home number where you want to be reached.
Find me/follow me- These features make it possible for a user to enjoy greater flexibility and he does not have to sit next to his office phone all day to answer every single call. The find me and follow me features are ideal for mobile users and route incoming calls to the user regardless of his location. The calls are directed to not just one but multiple phone numbers where the user may be available to answer that call.
Enhanced Automatic Call Distribution (ACD)- The Hosted PBX ACD feature projects a professional image to the callers with intelligent call routing. The incoming calls are greeted with professionally sounding appropriate greetings and are then directed to the department the call is meant for. The numbers will ring up one by one or all at the same time that are associated with that particular department and the next available person will attend the call. This minimizes the chances that callers will hear long busy signals and need to wait for long in call queues.

The mobile users can be seamlessly integrated with each other. The accessibility via internet is profitable both in terms of cost and efficiency due to anytime, anywhere accessibility for multiple users. Files, documents and presentations can be shared among remote users in real time with features such as Unified Communications to make the employees more productive and providing them greater flexibility and freedom.

In terms of reliability the Hosted PBX VOIP Systems are equally reliable as the traditional premise based PBX systems with many Hosted PBX Service Providers using latest network security measures and online security tools to protect customer data against online security threats and identity thefts while the data and voice is sent online.

The cutting edge Small Business PBX Systems provide business class voice quality, world class technology and attractive features to project your business as a big corporate. Any number of employees can be added without the concern of buying new extensions for each user. Only IP phone is required for any user that is plugged into the system from anytime, anywhere to make and receive calls. This provides greater scalability to the Hosted PBX Systems.

The Small Business PBX system is highly profitable due to accessibility via internet in terms of cost and efficiency due to multi user accessibility. The mobile users can be seamlessly collaborated with each other. Files, documents and presentations can be shared among multiple users in real time present in different locations to provide them greater flexibility and freedom with features such as Unified Communications to make the employees more productive. Hosted PBX Systems offer reliable, efficient, business class, feature rich and economical services. In the nutshell, The Small Business PBX Systems are the cost effective and reliable business phone systems ideally suited for the small and growing business enterprises.

Technology specialist at The Real PBX services ‘Adom Brown’ is a specialist in Hosted VOIP PBX for small and medium business enterprises. The Real PBX Owns and Manages the network and Small-Business PBX Platform.

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