What are the business advantages of using voice over IP (VoIP) technology?
Question by ladylionesque: What are the business advantages of using voice over IP (VoIP) technology?
Best answer:
Answer by gnookergi
No phone bills and you can use video.
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To a business, the biggest advantage is you can transport all your telecom needs via a single pipe, which means savings by volume primarily. It also means you do not need to own or lease PBX equipment or services with their attendant costs and headaches. Our company actually justified the switch to VOIP strictly from the reduction of cost resulting from getting rid of PBX equipment and the personnel to mange the PBX equipment.
It’s not really true that you no longer have phone bills, because ultimately you pay someone for transporting the calls, such as your internet service provider. I suppose you could say that the result is that you have one bill from the ISP instead of one from them and one from the telco, but the real advantage of that is the reduced cost of VOIP compared to standard telco service, not in the combined bill.
Skip the no phone bills line – not true; you must pay phone bills somewhere.
Business advantages include:
1. A single network for voice and data rather that 2 separate ones. This is easier to set up and maintain but is a more sophisticated and costly network than a network for data only.
2. IP phones cost slightly more than pbx style phones but they are vendor interoperable which will ultimately reduce cost of these. IP PBX are usually less costly than conventional ones.
3. The network is used closer to its capacity – with voice getting first priority for packet flow and data is “back filling” the capacity.
4. A single IP phone can be unplugged from one location and plugged into another location on the business network, retain its extension number, and all will work without rewiring – very flexible and inexpensive.
5. Multilocation facilities with leased point to point lines link voice and data over the leased lines which makes it easy and less costly to link facilities over a common single network.